Payment Policy

1. CURRENCY

All prices and transactions on slowgrill.com are displayed and processed in U.S. dollars unless the checkout page clearly states otherwise.

2. ACCEPTED PAYMENT METHODS

Available payment methods are displayed at checkout and may include:

• Visa
• Mastercard
• American Express
• Diners Club
• Discover
• Apple Pay
• Google Pay

Availability may depend on the customer’s location, device, browser, and the payment services enabled at checkout. Only payment methods shown during checkout are accepted.

3. ORDER TOTAL

Before payment is submitted, checkout displays the product price, applicable taxes, discounts, shipping charges, and final order total.

Free standard shipping at $0 applies to eligible orders delivered to valid addresses within the 48 contiguous United States.

4. PAYMENT AUTHORIZATION

A payment method may be authorized or charged when an order is placed, as shown during checkout.

An order may be delayed or canceled if payment authorization fails, billing information cannot be verified, or the transaction is identified as potentially unauthorized or fraudulent.

5. PAYMENT SECURITY

Payments are processed through authorized third-party payment providers using secure checkout technology. SLOWGRILL does not normally receive or store complete payment card numbers.

Customers should not send card numbers or other sensitive payment credentials by email.

6. PAYMENT ERRORS

If you believe that you were charged incorrectly or see an unrecognized transaction associated with SLOWGRILL, contact info@slowgrill.com with the order number and relevant non-sensitive transaction information.

Do not email complete card numbers, security codes, passwords, or account credentials.

7. CONTACT

SLOWGRILL
SLOW SMOKE GRILL LLC
Website: slowgrill.com
Email: info@slowgrill.com
Phone: 【--】